Official Documents

365yes Malaysia Terms and Conditions of Use

This document describes your rights and responsibilities as a user of the 365yes. Please read carefully before registering or using any of our services.

Updated: 1 January 2026  |  Bahasa Melayu (Malaysia)

Key Summary

Key Things You Need to Know

Before reading the full version, here are the six most critical points in the 365yes terms

Age Limit 18 Years and Above

Registration and use of the 365yes platform is restricted to individuals aged 18 years and above only. Accounts found to belong to underage individuals will be terminated immediately.

One Account Per User

Each individual is only permitted to own one active account at 365yes. Identity verification (KYC) is required for the first withdrawal and will be requested periodically for your security.

Bonus Rollover Requirements

All bonuses are subject to rollover requirements stated in each offer. Please ensure you understand these requirements before accepting any bonus to avoid misunderstandings.

Account Security

You are solely responsible for maintaining the confidentiality of your account password. 365yes will never ask for your password through any communication channel.

Withdrawal Policy

Withdrawals are only processed to the same payment method as deposits. Identity verification is required for withdrawals exceeding certain limits to ensure the security of your transactions.

Prohibited Activities

Use of automation software, system manipulation, fraud or any activity intended to deceive the platform is strictly prohibited and may result in permanent account suspension.


Important: By registering or using 365yes services, you are deemed to have read, understood and fully agreed to all the terms and conditions stated in this document. If you do not agree with any part, please do not use our platform.

1. Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and 365yes ("Platform", "we"). These Terms govern your use of the website, mobile application and all services provided by 365yes.

By accessing the 365yes website, creating an account or using any part of our platform, you hereby acknowledge your agreement to be bound by these Terms. This agreement is effective from the date you first access our platform.

Note: These Terms are read together with Privacy Policy and Responsible Gaming Policy which together form part of the entire agreement between you and 365yes.

2. Eligibility & Registration Requirements

To register and use the 365yes platform, you must meet all of the following eligibility requirements:

2.1 Age Limit

You must be at least 18 years old on the date of registration. 365yes takes this matter very seriously. Any account found to belong to an underage individual will be terminated immediately and all balances, including deposits and winnings, will be forfeited entirely without compensation.

2.2 Registration Information
  • All information you provide during registration must be accurate, complete and up-to-date.
  • You are prohibited from using false identities, aliases or other people's information.
  • Each individual is only permitted to own one active account at 365yes at any given time.
  • Identity verification (KYC) via official documents is required for the first withdrawal and certain activities.
2.3 Geographic Restrictions

The 365yes platform may not be accessed from jurisdictions prohibited by local laws. It is your responsibility to ensure that your use of this platform is legal in your jurisdiction.

3. Account Use & User Responsibilities

Your 365yes account is a personal asset that cannot be transferred, shared or used by anyone other than yourself. This means you may not allow others to use your account, even family members or close friends.

3.1 Password Security
  • You are solely responsible for maintaining the confidentiality of your password and login information.
  • 365yes will never ask for your password via email, Telegram, WhatsApp or any other channel. If anyone does so claiming to represent 365yes, it is a scam.
  • Please contact us immediately if you suspect your account has been accessed without authorization.
3.2 Account Activity Responsibility

All activities conducted through your account — including betting, deposits, withdrawals and bonus claims — are deemed to have been made by you and are entirely your responsibility, unless you can prove unauthorized access that was reported immediately to us.

4. Deposits, Withdrawals & Financial Transactions

4.1 Deposit Methods

365yes accepts deposits via multiple payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and USDT. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions.

4.2 Withdrawal Requirements
  • Withdrawals can only be made to the same account or payment method used for deposits ("same-method withdrawal policy").
  • KYC verification is required before the first withdrawal is processed.
  • 365yes reserves the right to request additional documents for withdrawals exceeding certain amounts for regulatory compliance purposes.
  • Withdrawal processing time depends on the selected method — most withdrawals are completed in under one hour.
4.3 Failed Transactions & Chargebacks

Any attempt to initiate a chargeback after winnings have been enjoyed will be considered fraud. 365yes reserves the right to suspend the account and withhold funds pending investigation.

365yes does not charge any processing fees for standard deposits and withdrawals. Charges from third-party payment providers, if any, are beyond our control.

5. Bonus & Promotion Terms

All bonuses and promotions offered by 365yes are subject to specific terms stated in each offer. General bonus terms are as follows:

  • Each user is eligible to receive the welcome bonus once only. Attempts to register new accounts to obtain repeated welcome bonuses are considered fraud.
  • Rollover requirements must be fully met before any bonus funds can be withdrawn.
  • The bonus period begins from the date the bonus is credited and ends according to the period specified in the terms of each promotion.
  • 365yes reserves the right to cancel or modify any promotion at any time with or without notice.
  • Only one active bonus is allowed per game category at any time.
Warning: If 365yes suspects bonus abuse (such as multiple account usage, opposing bets, or unusual betting patterns), we reserve the right to cancel bonuses and related winnings and investigate the account.

6. Player Conduct & Prohibited Activities

All 365yes users are required to conduct themselves in a respectful manner and not disrupt the experience of other players. The following activities are strictly prohibited on our platform:

  • Use of automation software, bots, scripts or any tools designed to exploit the system.
  • Attempting to hack, breach or disrupt platform operations.
  • Owning or operating more than one active account.
  • Sharing your account with other individuals or allowing others to play on your behalf.
  • Money laundering or using the platform for illegal financial purposes.
  • Spreading false or misleading information about 365yes.
  • Harassment, threats or hate speech towards other players or our staff.

Violation of any of the above rules may result in immediate account suspension, forfeiture of account balance and legal action if necessary.

7. Account Closure & Termination

7.1 Voluntary Closure

You have the right to close your 365yes account at any time by contacting our customer support. Before closure, ensure all pending withdrawals have been processed and all active bonus conditions have been fulfilled.

7.2 Termination by 365yes

365yes reserves the right to suspend or terminate your account immediately under the following circumstances:

  • Violation of these Terms and Conditions.
  • False or inaccurate registration information.
  • Suspicion or confirmation of fraudulent activity.
  • Requests from competent authorities.
  • Situations that endanger the security of the platform or other players.
7.3 Responsible Gaming — Self-Exclusion

You may apply for self-exclusion from the 365yes platform at any time for responsible gaming reasons. Contact our support and we will process your request with full respect and confidentiality. Read more on the Responsible Gaming our.

8. Intellectual Property

All content on the 365yes platform — including logos, brand names, graphic designs, text, software, images, videos and other materials — is the exclusive property of 365yes or our licensors and protected by applicable copyright laws.

You are permitted to use this platform for legitimate personal purposes only. Any reproduction, distribution, modification or commercial use of our content without prior written permission is prohibited and may be subject to legal action.

9. Disclaimer & Limitation of Liability

The 365yes platform is provided "as-is". While we strive to ensure the platform runs smoothly and without interruption, we cannot guarantee 100% continuous availability under all circumstances.

  • 365yes is not responsible for any losses arising from service interruptions, technical failures or circumstances beyond our control.
  • All bets are final and cannot be canceled once accepted by the system.
  • Game results generated by certified RNG systems are final.
  • 365yes is not responsible for losses arising from unauthorized use of your account by third parties.
Compensation Limit: Under any circumstances, 365yes's maximum liability to any user shall not exceed the total deposits made by that user within the 90 days preceding the claim.

10. Amendments and Changes to Terms

365yes reserves the right to amend, update or replace these Terms and Conditions at any time. Any changes made will be communicated to users via in-platform notifications, registered email or updates on this page.

Changes will take effect 7 days after they are published, except in emergencies or legal requirements that necessitate immediate changes. Continued use of the platform after the notice period is considered acceptance of the new terms.

We encourage you to check this page regularly to ensure you stay informed of the latest terms in effect.

11. Contact Us

If you have any questions, concerns or feedback regarding these Terms and Conditions, the 365yes team is always ready to assist you.

Live Chat — Available 24 hours a day, 7 days a week
Average response time: under 15 minutes

FAQ

FAQ Related to 365yes Terms & Conditions

Frequently asked questions from players about our platform's terms of use

For the KYC process at 365yes, you need to provide a copy of your valid identity card (MyKad) or passport, current proof of address (such as a utility bill or bank statement not older than 3 months), and a screenshot or receipt of the payment method used. All documents will be processed securely and your information is protected by our privacy policy.

The KYC review process at 365yes is typically completed within 24 to 48 business hours after all required documents are received. During peak periods, it may take up to 72 hours. You will receive an email notification when the review process is complete. If there are issues with the submitted documents, our team will contact you to request additional information.

The full name registered in your 365yes account cannot be changed after identity verification is complete, as it must match your identification documents. Other information such as email address, phone number and password can be updated through account settings. For any changes requiring document verification, please contact our customer support.

When you apply to close your 365yes account, you must first withdraw all cash balances in your account. Bonus funds that have not met rollover requirements will be forfeited upon closure. Once all withdrawals have been processed and KYC verified, your account will be closed within 5 business days.

Understood Our Terms?

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Bahasa Melayu