At 365yes, your privacy is not just a promise on paper. It is a responsibility we take seriously every day — from how we collect data to how we protect it using the latest encryption technology.
These are the data protection practices we implement every day for all Malaysia users
All data transmitted between your device and 365yes servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide. Your data cannot be intercepted or read by third parties.
Your personal data is stored on servers protected by multi-layered firewalls, 24/7 monitoring and intrusion detection systems. Access to data is restricted to authorized personnel only.
Only 365yes staff who require access to perform their duties are permitted to view user data — and every access is logged in audit logs that are reviewed regularly.
365yes has never and will never sell, rent or trade your personal data to any third party for commercial purposes. Your data is yours — not our business asset.
Your 365yes account can be protected with an additional security layer through two-factor authentication. Even if your password is compromised, unauthorized parties still cannot access your account without the 2FA code.
You have the right to access, amend and request deletion of your personal data at any time. This right is exercised by our privacy team within 30 days from the date the request is received.
365yes ("Platform", "we", "us") respects the privacy of all our users and is committed to protecting the personal data you share with us. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you use the 365yes platform.
This policy applies to all users of the 365yes platform including those who visit our website, register an account, make deposits, play games or use any services we provide. By using our platform, you agree to the collection and use of information as described in this policy.
We wrote this policy in plain language because we believe you have the right to know exactly what happens with your information — not confusing legal language that most people cannot understand.
365yes collects data in two main categories: information you provide directly and information collected automatically while you use the platform.
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Basic Personal Information | Account management, KYC | Throughout active account + 5 years |
| Financial Transaction Data | Legal compliance, audits | 7 years (legal requirement) |
| Gaming Data | Dispute resolution, audits | 3 years |
| Technical Logs | Security, fraud detection | 90 days |
| Support Communication | Customer service reference | 2 years |
365yes uses your personal data only for legitimate and necessary purposes. The following are the primary purposes for using such data:
365yes does not sell, rent or trade your personal data. However, in certain limited situations, we may need to share data with the following parties:
365yes invests seriously in security infrastructure to ensure your data is protected at all times. The security measures we implement include:
365yes uses cookies and similar tracking technologies to enhance user experience and perform essential platform functions. The following are the types of cookies we use:
You can manage cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
As a 365yes user, you have full rights over your personal data. These rights include:
You have the right to request a copy of all personal data we hold about you. We will provide a complete report within 30 days from the date of request.
If any of your data is inaccurate or outdated, you have the right to request that we correct or update it. Requests will be processed within 14 days.
You may request that we delete your personal data. This request will be processed subject to mandatory legal retention requirements that must be complied with.
You may request that we restrict how we use your data in certain situations, such as when you contest the accuracy of that data.
You have the right to receive your personal data in a machine-readable format for transfer to another platform if you wish.
To exercise any of the above rights, contact our privacy team via email or Live Chat. We will process your request within 30 days of receipt.
365yes retains your personal data only for the period necessary to fulfill the purposes stated in this policy or as required by applicable law.
After your account is closed, we will delete or anonymize your personal data except where long-term retention is required by law — for example, financial transaction records that must be kept for seven years under the Anti-Money Laundering Act.
365yes reserves the right to update or amend this Privacy Policy at any time. Any material changes will be notified to you via in-platform notification or email at least 7 days before the changes take effect.
The latest update date will always be displayed at the top of this page. We encourage you to check this page periodically. Continued use of the 365yes platform after any changes to this policy is considered acceptance of those changes.
If you have any questions, concerns or requests regarding your personal data, the 365yes privacy team is ready to assist you.
Answers to frequently asked questions from users about how we manage their data
With 256-bit SSL encryption, transparent privacy policies and a dedicated security team, you can play at 365yes with full confidence that your personal data is always protected.